Shipping policy

Ultra Quick, Reliable, and Direct-to-Home. We ship most of our orders within 24-48 hours from our warehouses, ensuring you get your product as quickly as possible.

FREE standard shipping is available to all qualifying US locations on orders of $99 or more.

Rest easy knowing your order will be on its way in no time. Delivery timelines are dependent on your residence state and sometimes may take upto 7-12 business days. From our end we aim to provide a verified tracking numbers within 2 business days of order dispatch. Please note: exceptions apply to PO boxes, rural addresses, APO/APE, Alaska, and Hawaii.

Buy with Confidence: Suraisu offers a 14-day money back guarantee and warranty against any manufacturing defects. As proud store owners we stand behind our product line and our customers. note - Items bought during sales are not entitled to free exchange or return and a re-stocking fee may be applied.